Please provide the following Skill Assessment Report information:

Why do we ask for you email address?  Because if you have problems with your password you won't be able to open the final skill assessment report, we need more than your Firstname and Lastname to give you your password and to differentiate you from others with the same Firstname and Lastname.

This is an open book assessment, ie you can jump to Word and find the answers to these questions, as you can in the exam, it is not all by memory!

Skill Measurement:        Insert and edit text, symbols and special characters
The ability to edit a document by inserting, modifying and moving text and symbols, simultaneously selecting multiple sections of text, or changing all instances of misspelling at once is critical to making full and effective use of Word 2003 in the workplace.

1) To insert a special character such as Em Dash or En Dash you would select what menu commands? 

1. Insert>Special Character
2. Insert>Symbol
3. Edit>Special Character
5. Honestly don't know

Skill Measurement:        Format text
Word offers many effects and formatting options to enhance common business documents. Knowing how to access these effects and options is essential to formatting text and paragraphs in various documents.

2) Which option is not a character effect format in Word:?

1. Engrave
2. Sunken
3. All Caps
4. Honestly don't know

Skill Measurement:        Insert frequently used and pre-defined text
3) To show or not show AutoComplete suggestions you would select what menu commands?

1. Tools>AutoCorrect Options and the AutoCorrect tab
2. Tools>AutoCorrect Options and the AutoFormat tab
3. Tools>AutoCorrect Options and the AutoText tab
4. Honestly don't know

Skill Measurement:        Create and modify document background
4) What background options are available in Word?

1. Colours and Fill Effects
2. Colours, Fill Effects and Printed Watermark
3. None of the above
4. Honestly don't know

Skill Measurement:    Locate, select and insert supporting information
5) To research a word that you want to translate from English to French you would use?

1. Select Tools>Language>Set Language in the menu
2. Click the Search button on the Standard toolbar
3. Click the Research button on the Standard toolbar
4. Honestly don't know

Skill Measurement:    Create custom styles for text, tables and lists
The ability to create various styles and formatting is essential to creating and editing business documents quickly and efficiently.

6) Which collection of style types exist in Word?

1. Paragraph, Character, Table and List
2. Paragraph and Character
3. Paragraph, Character, Bullet, Table and List
4. Honestly don't know

Skill Measurement:    Modify paragraphs
The ability to quickly format text consistently and easily in Word requires the Word Specialist to understand paragraph styles.

7) There are two types of Special indents in Word they are?

1. Hanging and First Line
2. Left and Right
3. Legal and Left
4. Honestly don't know

Skill Measurement:    Customize document properties
8) When asked to add a Language to the documents properties you would select what menu commands?

1. Tools>Language> Set Language
2. File>Properties and select the Custom tab to add a Language property
3. Tools>Options and select the Spelling and Grammar tab and set a language
4. Honestly don't know

Skill Measurement:    Review and modify document properties
9) To view document properties when opening a file, click File>Open in the menu and then click the Views icons and select the option?

1. Properties
2. Details
3. Thumbnails
4. Honestly don't know

Skill Measurement:    Create bulleted lists, numbered lists and outlines
Word provides a variety of numbering and bullet to give order and clarity to a list in addition to these the Word specialist must be familiar with outline numbering for more complex lists.

10) How many levels can be customised in outline numbering?

1. 9
2. 6
3. Honestly don't know

Skill Measurement:    Create custom styles for text, tables and lists
Word offers many new and innovative techniques for creating and modifying documents. One new feature allows users to clear all formats, and another provides the ability to select multiple non-contiguous selections of text and reformat it.  It has also always been important to be able to view all styles not just those currently in use.

11) If a style exists in Word but does not show in the Styles and Formatting Task Pane for customising it is because?

1. Show Styles in use has not been selected in the Task Pane
2. Show Available Styles has not been selected in the Task Pane
3. Show Custom has not been selected in the Task Pane
4. Show All Styles has not been selected in the Task Pane
5. Honestly don't know

Skill Measurement:    Structure documents using XML
12) Adding an XML Element to a document is a matter of dragging the element from what Task Pane?

1. XML Element
2. XML Structure
3. Styles and Formatting
4. Honestly don't know

Skill Measurement:    Insert and modify content in headers and footers
Creating and modifying headers and footers are a necessary part of formatting most typical business documents.  Using templates can expedite the completion of common business documents by eliminating the need to format the page layout and setup.

13) When customising a documents headers and footers which page setup does not exist?

1. Different first page
2. Different odd and even
3. Different sections
4. Honestly don't know

Skill Measurement:    Apply and format column settings
Creating documents that include columns much like a newspaper layout making interesting publications, it is important that the Word specialist is able to balance columns evenly for a professional looking document.

14) Which key combination will insert a column break and balance columns?

1. CTRL+SHIFT+B
2. CTRL+SHIFT+ENTER
3. CTRL+ENTER
4. Honestly don't know

Skill Measurement:    Change and organize document views and windows
Modifying Page Setup and format can affect many areas and formats of a given document. It’s important for users of Word to be familiar with the options available. 

15) To Hide white space in a document you would?

1. Select Tools>Options and under the View tab untick White Space between pages
2. Put the mouse of a page break and click the Hide White Space mouse pointer
3. Both of the above
4. Honestly don't know

Skill Measurement:    Modify table formats
Creating and formatting tables within Word is an easy way to enhance a document with statistics or figures.

16) Which one is not an available Table AutoFormat in Word?

1. Table Elegant
2. Table Contemporary
3. Table Classical
4. Honestly don't know

Skill Measurement:    Insert and modify tables
17) To make rows an exact height click which menu commands?

1. Table>Table Properties
2. Table>Row Properties
3. Table>Row>Height
4. Honestly don't know

Skill Measurement:    Preview and print documents, envelopes and labels
Having created a professional document, it is important that Word specialists effectively preview and print varying documents.

18) When you want to print sections 4 to 7 on page 1 and section 5 on page 2 select File>Print and type what in the pages field?

1. s4p,s7p1,s5p1
2. p1s4-p1s7,p2s5
3. s4p1-s7p1 and s5p1
4. Honestly don't know

Skill Measurement:    Organize documents using file folders
Managing files and folders is an essential skill, typically folders must be created and files must be saved, copied, renamed and deleted.

19) To create a new folder when saving a file select which method?

1. File>New>Folder from the menu
2. File>Save As and click the Create New Folder icon
3. File>Save>To New Folder
4. Honestly don't know

Skill Measurement:    Create new documents using templates
Using templates can expedite the completion of common business documents by eliminating the need to format the page layout and setup.

20) To create a document based on a template select which menu commands?

1. File>Open
2. File>New
3. File>New Template
4. Honestly don't know

Skill Measurement:    Save documents in appropriate formats for
Saving documents with different names and file formats are necessary skills to ensure documents can be easily accessed and viewed when shared with others.. 

21) When saving a file which file format is not supported by Word?

1. Excel File
2. Rich Text Format
3. Web Page
4. Honestly don't know

Skill Measurement:    Insert, position and size graphics
Inserting symbols, images and graphics adds to professional nature of documents, and when conveying a message often a picture says a thousand words.

22) To insert a bmp file into a Word document select which menu commands?

1. Insert>Graphic
2. Insert>From File
3. Insert>Picture>From File
4. Honestly don't know

Skill Measurement:    Create and modify diagrams and charts
Creating and modifying diagrams and charts are skills that will greatly improve productivity when working with common business documents. 

23) To add a Venn diagram to a document do the following?

1. Insert>Picture>Clip Art from the menu
2. Insert>Diagram from the menu
3. Insert>Picture>AutoShapes from the menu
4. Honestly don't know

Skill Measurement:    Compare and Merge documents
Comparing and merging documents, as well as the use of comments, allows multiple users to collaborate more easily in the sharing of documents.

24) When you merge a number of documents which merge options do you have?

1. Merge and Merge into New Document
2. Merge and Merge into Current Document
3. Merge, Merge into New Document and Merge into Current Document
4. Honestly don't know

Skill Measurement:    Insert, view and edit comments
Viewing and editing comments is most helpful when collaborating with others on the creation or editing of a document.

25) Which toolbar provides an icon to delete, edit and insert comments?

1. Comments
2. Reviewing
3. Outlining
4. Honestly don't know

Skill Measurement:    Preview documents and web pages
With internet and intranet setups it has become increasingly important to share information in Word documents on web sites, being able to save a Word document as a web page enables the Word user to participant with web design and the sharing of information.

26) The Web Page Preview command is in which menu?

1. View
2. File
3. Tools
4. Honestly don't know

Skill Measurement:    Control Pagination
Within a document you can specify that the lines of certain paragraphs be kept together or that certain paragraphs start a page.  You can also control whether or not Word permits widow and orphan lines (single lines at the top and bottom of a page).

27) Which pagination option stops a paragraph from splitting across two pages?

1. Widow/orphan control
2. Keep with next
3. Keep lines together
4. Honestly don't know

Skill Measurement:    Sort content in lists and tables
Word can organise text by sorting it alphabetically, numerically, or by date.  Word can sort paragraphs, lists or tables.  Word will sort in ascending order (smallest to largest) and descending order.  If a list is numbered, Word automatically renumbers the list after it is sorted.

28) When sorting a table how many columns can you sort by in the Sort window?

1. Three
2. Four
3. Five
4. Honestly don't know

Skill Measurement:    Modify document layout and page setup
A document can be divided into a number of sections and each section can be individually formatted to create a professional document.  Section formatting enables varying orientation, margins, headers and footers throughout a document.

29) To view the formatting applied to a section in a document select which task pane?

1. Translate
2. Styles and Formatting
3. Reveal Formatting
4. Honestly don't know

Skill Measurement:    Modify track changes options
30) You can modify the track changes options such as removing balloon connect lines or putting balloons against a certain margin by?

1. Selecting the Track Changes Option button on the Reviewing Toolbar
2. Selecting Tools>Options and the Track Changes tab
3. None of the above is valid
4. Honestly don't know

Skill Measurement:    Create and modify document indexes and tables
31) When creating a table of content which format does not exist?   

1. Modern
2. Fancy
3. Elegant
4. Honestly don't know

Skill Measurement:    Insert and modify endnotes, footnotes, captions and cross references
A cross-reference tells the reader where additional information is located in the same document or another document.  If you change an item you’ve referred to in a cross-reference, Word makes it easy to update the cross-reference without manually retyping it.

32) When inserting a cross-reference which reference type does not exist?

1. Picture
2. Heading
3. Bookmark
4. Honestly don't know

Skill Measurement:    Insert and modify endnotes, footnotes, captions and cross references
Typically, notes are used in printed documents to explain, comment on, or provide references for text in a document. You can include both footnotes and endnotes in the same document — for example, you might use footnotes for detailed comments and endnotes for citation of sources. Footnotes appear at the end of each page in a document. Endnotes typically appear at the end of a document.

33) To insert an endnote select which menu commands?

1. Insert>Reference>Footnote
2. Insert>Reference>Endnote
3. Honestly don't know

Skill Measurement:    Create and manage master documents and subdocuments
A master document is a document that contains a set of related subdocuments. Using a master document assists with organizing and maintaining a long document, by dividing it into smaller, more manageable subdocuments that can be easily distributed.

34) When working with master documents and sub documents use which view?

1. Outline
2. Online
3. Master
4. Honestly don't know

Skill Measurement:    Navigate to specific content
Word provides many ways of effectively navigating a document including the Document Map, bookmarks and headings.  A bookmark is an item or location in a document that you identify and name for future reference. You can use bookmarks to quickly jump to a specific location, create cross-references, mark page ranges for index entries, and so on.

35) To move directly to a specific bookmark use which menu command?

1. Edit>Select
2. Edit>Find
3. Edit>Go To
4. Honestly don't know

Skill Measurement:    Create and modify forms
You can use the Mail Merge Wizard to create form letters, mailing labels, envelopes, and e-mail messages. The Mail Merge Wizard guides you through organising the address data, merging it into a document, and quickly and easily printing or e-mailing the resulting personalised document to one or many recipients.

36) When you need to add another option to a Drop-Down Form Field you would?

1. Select the field and select Insert>Drop-Down Option from the menu
2. Double-click the field
3. Select the field and select Insert>Add Option from the menu
4. Honestly don't know

Skill Measurement:    Protect and restrict forms and documents
A form is a structured document with spaces reserved for easy entering of information. A form can serve many purposes.  A form can be distributed on the Web. Users view and complete the form in a browser. When users complete the form they submit their information to a database on an HTTP server.  A form can be viewed and completed in Word. This form is distributed and collected by means of e-mail or a network share. You can use fill-ins, check boxes, and drop-down lists. You can compile data from this form and then analyse it in Microsoft Access or Excel.  A form can be printed and then filled in on paper. You can insert blanks for users to complete and check boxes that list choices, such as Yes and No.

37) Which option is not a valid method to unprotect a form?

1. Select File>Unprotect Document
2. Select Tools>Unprotect Document
3. Click the Unprotect Form icon on the Forms toolbar
4. Honestly don't know

Skill Measurement:    Insert and modify objects
Word documents can link to Excel data; this ensures that whenever you edit the data in Excel, Word can automatically update the data in your Word document. Linking is useful when you want to include information that is maintained independently, such as data collected by a different department, and when you need to keep that information in Word up-to-date. Because the linked data is stored in another location, linking can also help minimise the file size of your Word document.

38) To insert the content of an existing Excel file choose which method?

1. Click Insert>Excel File
2. Click Insert>Object and then select a File
3. Click the Insert Microsoft Excel worksheet icon
4. Honestly don't know

Skill Measurement:    Perform calculations in tables
You can use tables to perform some of the tasks you might otherwise have used a spreadsheet for — for example, you can enter formulas to perform calculations such as sum a row or column of numbers in a table, as well as perform other functions, such as averaging and count.

39) When inserting a formula into a table which function is not available?

1. SUM
2. STDDEV
3. MOD
4. Honestly don't know

Skill Measurement:    Format, position and resize graphics using advanced layout
Graphics enhance a document by providing illustrations to assist the reader.  There are two basic types of graphics: drawing objects and pictures. Drawing objects include AutoShapes, curves, lines, and WordArt drawing objects.  Pictures are graphics that were created from another file. They include bitmaps, scanned pictures and photographs, and clip art.

40) When altering the scale of a graphic in a document which option is not available?

1. Lock aspect ratio
2. Relative to original picture size
3. Lock anchor
4. Honestly don't know

Skill Measurement:    Create and modify diagrams and charts using data from other sources
There are instances when information is easier to understand if it is presented visually in a chart.  You can use Graph to quickly create a chart from data in a Word table, or from other applications such as Excel and Access.

41) When changing the colour of a pyramid diagram you could?

1. Double click each or all of the diagram and change the fill colour
2. Select Format>AutoShape from the menu and change the fill colour
3. Select each segment in the pyramid and use the fill colour icon on the Drawing toolbar
4. None of the above
5. All of the above
6. Honestly don't know

Skill Measurement:    Align text and graphics
Graphics enhance a document by providing illustrations to assist the reader.  There are two basic types of graphics: drawing objects and pictures. Drawing objects include AutoShapes, curves, lines, and WordArt drawing objects.  Pictures are graphics that were created from another file. They include bitmaps, scanned pictures and photographs, and clip art.

42) Which advanced wrapping style does not exist in Word?

1. In line with Text
2. In front of Text
3. In back of Text
4. Honestly don't know

Skill Measurement:    Create, edit, and run, macros
If users perform a task repeatedly in Word, they can automate the task by using a macro. Instead of manually performing a series of time-consuming, repetitive actions they can create and run a single macro — in effect, a custom command — that accomplishes the task.   Typical uses for macros are; to speed up routine editing and formatting, to combine multiple commands; for example, inserting a table with a specific size and borders, and with a specific number of rows and columns, to make an option in a dialog box more accessible and to automate a complex series of tasks.

43) To edit a macro select which menu commands?

1. Tools>Macros
2. Tools>Macro>Macros
3. Tools>Macro>Edit Macros
4. Honestly don't know

Skill Measurement:    Customize menus and toolbars
Customising the menu and/or the toolbars enables the user quick and easy access to commonly used functions.

44) To add or remove buttons from a toolbar select which menu commands?

1. View>Toolbars>Modify Selection
2. View>Customize
3. Tools>Customize
4. Honestly don't know

Skill Measurement:    Track, accept, and reject proposed changes
If you have a document that you want reviewed by one or more persons, and you want to retain final control over which changes are accepted or rejected, you can prepare the document for distribution to one or more persons for electronic review and markup, using the Track Changes feature.

45) To view the tracked changes of a specific reviewer select which button on the Reviewing toolbar?

1. Show
2. Reviewers
3. Honestly don't know

Skill Measurement:    Circulate documents for review
When you eventually receive the distributed document from several reviewers you are able to quickly compare and merge the input of several reviewers.

46) When distributing a document for revisions protect the document with the option?

1. Forms
2. Track Changes
3. Annotations
4. Honestly don't know

Skill Measurement:    Insert and modify hyperlinks
In Word you can create a hyperlink that navigates the user to a document or Web page.  When a Word document or Web page contains hyperlinks to other locations — for example, to locations in the same file, or to files on the network or the Internet — you can move to these locations by clicking the hyperlink display text or image.

47) When inserting a hyperlink which option is available?

1. Place in this document and E-mail Address
2. Place in this document
3. E-mail Address
4. Honestly don't know

Skill Measurement:    Publish and edit Web documents
You can add existing Word documents to your Web site. You can create a Web page from an existing Word document   Save an existing document as a Web page to quickly get your Word documents ready for copying to the Web or an intranet.

48) To save a Word document as a web page select which menu commands?

1. File>Save
2. File>Save as Web Page
3. Tools>Options
4. Honestly don't know

Skill Measurement:    Manage document versions
Word allows you to create multiple versions of a document.  When you want to save a "snapshot" of a document in its current state, you can save a version of the document. For example, you might save the version you've sent to review, and after you've incorporated review changes, save another version. You can automatically save a version each time the document is closed. This is useful when you need a record of who made changes and when — for example, in the case of a legal document. Save a version as a separate document if the document you're sending to review contains several versions, and you want to make sure that you're sending only the most recent version or the specific version you want. This will prevent viewers from opening earlier versions of the document.  Or if you want to compare an earlier version of the document with the current version of the document.

49) To delete a version of a document you would?

1. Select File>Open and right-click the file and select delete
2. Select File>Versions and select the version and click the delete button
3. Open My Computer, locate and right-click the file and select delete
4. Honestly don't know

Skill Measurement:    Use automated tools for document navigation
50) To create a bookmark in a Word document you would use what menu commands?

1. Edit>Insert>Bookmark
2. Insert>Bookmark
3. Honestly don't know

Skill Measurement:    Modify Word default settings
When a person clicks on the File menu, then clicks New, two factors determine which document templates are available: the location of the template and your file location settings for User templates and Workgroup templates. Templates that you share on a network are considered Workgroup templates, and their location is specified in the ... tab.

51) To modify the workgroup templates folder select which menu commands?

1. Tools>Options and click the File Locations tab
2. File>New and click General Templates in the Task Pane
3. Honestly don't know

Skill Measurement:    Attach digital signatures to documents
A digital signature is an electronic, encryption based secure stamp of authentication that can be stamped on a document.  The digital signature confirms that the document originated from the signer and has not been altered by others.

52) To attach a digital signature to a document select which menu commands?

1. Tools>Options
2. Insert>Signature
3. Honestly don't know

Skill Measurement:    Merge letters with other data source
You can use the Mail Merge Wizard to create form letters, mailing labels, envelopes, and e-mail messages. The Mail Merge Wizard guides you through organising the address data, merging it into a document, and quickly and easily printing or e-mailing the resulting personalised document to one or many recipients.  

53) When mail merging letters with an Excel file what items can you add?

1. Address block or Greeting line
2. Electronic postage
3. Postal bar code
4. All of the above
5. Honestly don't know

Skill Measurement:    Merge labels with other data source
54) When mail merging labels with an Access data source and creating a new label what is the vertical pitch?

1. The top margin of the label sheet
2. The height of the label including any gap horizontally between the label and the start of the next label
3. The height of the label including any gap vertically between the label and the start of the next label
4. Honestly don't know

Skill Measurement:    Summarize document content using automated tools
55) To display the readability statistics you would select what menu commands?

1. Tools>Options and the Spelling and Grammar tab
2. Tools>Options and the Edit tab
3. Tools>Options and the General tab
4. Honestly don't know