Online Microsoft Teams Mastery Course
Comprehensive Guide to Accounts, Teams, Channels, Tabs, Communication, Apps, and Meetings
 
This online Microsoft Teams course is designed to provide both beginners and experienced users with a deep, practical understanding of how to collaborate efficiently and effectively using Teams. The curriculum covers everything from the foundational concepts of Microsoft Teams and its structure, to advanced topics such as integrated apps and meeting management.
 
Work with Accounts & Teams
Begin your journey by learning what Microsoft Teams is, the different types of teams, and how many you can create or join. Explore the purpose of Teams, the distinctions between Teams, Channels, and Tabs, and how to navigate, show or hide teams, and identify the ones you need. You’ll master opening, closing, rearranging, and managing Teams, including options for owners versus members, adding or removing members, leaving or deleting a team, filtering or searching for teams, and creating new ones—whether private, public, or org-wide.
 
Work with Channels
Delve into channels—the heart of collaboration in Teams. Understand the General Channel, and distinguish between standard, private, and shared channels. Gain hands-on experience creating, editing, showing, hiding, leaving, deleting, and archiving channels, as well as adding members, customising notifications, and managing channel links. Learn how to open channels in new windows and keep your workspace organised and efficient.
 
Work with Tabs
Discover the role of tabs in enhancing productivity. Learn about default tabs like Posts, Shared, and Notes, and explore chat and channel settings. The course covers file sharing, message density, post locations, and the use of symbols, emojis, and GIFs. You’ll also get practical experience with uploading and managing files, using OneNote, adding and customising tabs and apps, integrating SharePoint libraries, and managing Word and Excel files directly within Teams.
 
Understand Being a Team Member
Develop strong team member skills including changing accounts, signing off, setting and customising status, viewing availability, and accessing team member contact details. The course covers various communication options, status durations, messages, out-of-office scheduling, and setting your work location.
 
Working with Posts, Chats & Announcements
Learn the differences between posts, chats, and announcements, and how to create, organise, and manage them. The modules include setting post subjects, zooming for clarity, handling reactions, searching through messages, creating chat groups, using favourites, and efficient shortcuts. Master advanced features such as sending messages with @mentions, opening chats in new windows, delayed delivery, sharing content with Outlook, forwarding emails to channels, and using immersive reader and polls. You’ll also practice dictating messages, saving and marking messages, and finding content in channels.
 
Working with Teams and Other Apps
Unlock the full potential of Teams by integrating Microsoft Forms, Lists, SharePoint, Polls, OneNote, Whiteboard, and Planner. Each tool is explored with practical demonstrations on how to incorporate them into your workflow to drive collaboration and efficiency.
 
Meetings
The course offers a complete guide to planning and attending meetings in Teams. Learn how to increase attendance, add editable agendas, use built-in meeting options, transcribe meetings, and analyse attendance reports. Attendees will gain proficiency with keyboard shortcuts, managing chat and participants, using reactions, creating and managing breakout rooms (including before and during meetings), appointing managers, and recording sessions. Additional topics include meeting settings, sharing content, using PowerPoint Presenter View, and integrating helpful apps.
 
By the end of this course, you will be able to confidently navigate Microsoft Teams, manage teams and channels, communicate effectively, integrate powerful apps, and run seamless online meetings, ensuring you and your organisation get the most out of this essential collaboration platform.
 
The online course includes videos that you can watch and rewind to learn techniques, step-by-step instructions to follow, and loads of exercises and quizzes to reinforce your learning.  The course comes with a tutor who you can call, email or meet via MS Teams if you need that extra bit of support.
 
At the completion of the course, you will be issued with a Certificate of Completion.
 
Register and join us today!